How does Absorb Integrate with BambooHR?

Purpose: To help you understand what Absorb is used for and how you can integrate it with BambooHR.

Absorb LMS is a smart and intuitive solution for your onboarding, compliance training, and professional development needs. Tune Absorb LMS to precisely address your training and development strategy. Automatically enroll new employees in their onboarding training, target professional development opportunities for learners based on their job role, title or department, and let Absorb LMS manage your annual compliance reminders and reporting. Drive real business results with the help of Absorb LMS.

You can learn more about Absorb in BambooHR's Marketplace.

How do I Enable the Absorb Integration?

To enable the Absorb integration, you must first submit a ticket to Absorb's support desk and request access to the integration. Once you have access to the BambooHR integration in your Absorb account, follow the steps below to enable the integration.

Log in to your Absorb account. Navigate to Settings and select "Portal Settings."

Note: To set up this integration, you must be a Full Admin user in Absorb and BambooHR. If you do not see your Settings in Absorb, navigate to https://YOURSUBDOMAIN.myabsorb.com/admin/. Be sure to replace "YOURSUBDOMAIN" with your Absorb account subdomain.

Select "Manage BambooHR Integration."

Enter your BambooHR Subdomain.*

*The subdomain is the first part of your BambooHR account URL. So if your account URL is: https://helpcontent.bamboohr.com then your subdomain is "helpcontent."

You will be redirected to your BambooHR URL where you can enter your email address and password to log in.

BambooHR will now be connected to Absorb.

User Data Mapping

Once the integration is established, additional tabs will appear in the integration settings.

The User Data Mapping tab is where you will configure all user sync logic. This includes indicating which users are to be completed in the sync, user field mapping between BambooHR and Absorb LMS, department mappings and LMS admin access settings.

Note: BambooHR is the system of record. Any changes to data on a synced users profile must occur in BambooHR.

  1. Unique Identifier: Determines which field will be matched when cross-checking between Absorb and BambooHR to create or update a user.
  2. Mapped User Fields: Set the mapping for the required LMS user fields shown in the screenshot above. You can add any additional fields by clicking "Add User Field." The list of fields available will be pulled directly from your BambooHR account.
  3. Absorb Department Mapping: This allows you to determine what settings you'd like for department structure. There are three options: 1) Assign all users to their respective BambooHR department, 2) Create your own departments underneath the BambooHR department, and 3) Select a field from the user profile and match the field value across all departments in your Absorb portal. You can learn more about each of these options here.
  4. Synced Users: Select which users you'd like to sync to Absorb. You can select to sync all users or you can sync users based on certain filters using BambooHR fields.
  5. LMS Admin Access: Select which BambooHR synced users you would like to give admin access to in Absorb. Simply click "Add Admin Access Rule" and determine how you'd like to filter these users. You can learn more about how to do this here.
Course Sync Settings

If you'd like to have completed enrollment records synced to BambooHR as part of the integration you must complete the course sync settings.

There are three options for syncing course information from Absorb LMS to BambooHR:

  1. Sync all LMS courses to BambooHR. This includes online courses, curricula, and instructor-led courses.
  2. Sync courses based on tags.
  3. Sync courses within specific categories.

Note: Completed enrollment records will sync to BambooHR only if the user is and the course is synced. If the course or the user is not included in the sync, the completion record will not be communicated to BambooHR.

General Settings
  1. Enable Sync: Turn on the sync with BambooHR here.
  2. Email Addresses for sync errors: Determine which email address(es) you'd like to receive sync error emails to.

Be sure to click save once the settings are set.

Note: Altering your sync settings will not modify your data retroactively. If you have made a critical sync logic change please select the reset sync button. This button may only be selected once every 24 hours. Please ensure your settings are finalized before selecting reset sync.

What Data Syncs Between BambooHR and Absorb?

This information can be found in BambooHR's Marketplace. For more information, please click here to learn more about syncing fields.

Where do I go for Support for this Integration?

If you are an existing customer using this integration, please be aware that this integration is supported by Absorb.

Contact information can be found here.

What's Next?

Do you want to learn more about Training in BambooHR?

Do you need help updating data for multiple employees at one time?

Do you want to find out more about our current integrations?