How do I submit feedback?
Purpose: This help guide will show you how to submit feedback.
Email notification of feedback
Once the manager requests feedback, that person will receive an email notification asking them to provide feedback about an employee. That person has 14 days to submit their feedback from the date of request. If they have not given feedback, they will be sent a reminder email notification one day before the 14-day deadline. Once the deadline passes, the request will expire and be removed from the inbox.
For example, if a manager sent a request on January 3rd, that person would have until January 17th to submit their feedback. If they have not submitted the feedback by January 16th, they will receive the email reminder notification.
The employee can click Give Feedback to go to their inbox to provide feedback about an employee (see below).
Once in their inbox, the requested person will be asked two meaningful questions about the employee.*
After they answers the questions, they can click Submit Feedback, and the employee's manager will get a notification of the completed feedback.
*Note: We cannot add custom questions to the feedback form. It helps to keep the simplicity of feedback for those employees to provide efficient feedback.
The employee will NOT be able to view the requested person's responses. Only the manager and Full Admin user(s) can view feedback. The Full Admin user(s) cannot view feedback about themselves, even while previewing as another user.
View an employee's feedback
The manager and Full Admin user(s) can view feedback by going to an employee's Performance tab, then selecting Feedback.
To see feedback from a given time period, select the date range options from the drop-down menu at the top of the tab. You will then see all submitted feedback for the employee during that time frame.