Collections & Refunds Notification

Purpose: To help you understand the approval process for one-time collections or refunds and the purpose behind this process.
FAQ
Why am I receiving this email?
- Notification of an agency refund
- Refund to provide money back to you
- Collection (Amendment, tax adjustment, fee collection, wire refunds, or collections)
What am I supposed to do now?

Click on View Details & Approve to log in.

Click the Approve Collection button to complete this request.
What will happen after approval?
The funds will be debited or credited from your account within 2-3 business days unless it is an agency refund. The agency will refund on their own timeline.

What will happen if I do not approve the funds?
- If refunds are not approved, they may be applied to future liabilities. (i.e. fees, taxes)
- If the funds are not approved for debit in a timely manner, then you could be subject to additional penalties and interest applied by the agency.
- Your account could be subject to interruption of services. Your ability to process payroll could be affected.
What should I do if I am not getting the Collections & Refund request?
Make sure to check your spam folder and that BambooHR is on your allow list.
What's next?
Do you need help adding a non-benefit deduction for an employee?
Would you like to run a report on payroll deductions for all employees?