Additional Payroll Services Fees

Purpose: This help guide will give you more information regarding each of the payroll service fees associated with TRAXPayroll.

Click here to see a list of the pricing details for each service fee.

Service Provided** Description
1099 & W2 Base Service (W2 Base Applies to Legacy Pricing Only)
The annual cost includes the creation and processing of 1099s at the end of the year. A digital PDF copy of each 1099 will be available in the Quarterly & Year-End Reports in TRAXPayroll.
Accounts in 'Applied For' Status Over 60 Days
You must enter the Tax ID as soon as it is received. Late fees apply if you do not enter it within 60 days. You will continue to incur late fees every 30 days until you enter the Tax ID.
Add YTD Entry After Original Implementation Date

This fee is charged to you if TRAXPayroll has to enter missing or additional YTD data manually.


Additional Bank This fee is charged if you wish to add or replace your company's current bank account in BambooHR. 
Additional State Setup

The one-time processing fee applies if you add an additional state within TRAXPayroll. You are responsible for registering and providing the applicable state and local Tax IDs and rates. If you are waiting on the Tax ID, selecting “Applying For Status” will allow you to process and pay the new employee in TRAXPayroll until you obtain the Tax ID.


The Finding Company Tax Information guide helps you find your federal and state tax information so that you can enter it into TRAXPayroll. Keep in mind that each tax has an associated tax ID, deposit schedule, and tax rate.


Amend Quarterly Reports or Replace Reports
Handle any corrections after the quarter ends with the payroll specialist assigned to your state. They will partner with you on the total cost of the corrections.
Bank Correction Fee This fee is charged if a correction notice is initiated from the employee's bank. 
Collect & Remit Garnishments
For an extra charge, TRAXPayroll can file and remit garnishment payments on your behalf.
Correct & Reissue a W-2 Form
If you need corrections done for an employee's W-2, our tax team can issue a W-2C.
Correct Payroll Administrator Error
If you would like TRAXPayroll to correct YTD data throughout the quarter.
Create Digital W-2 Form (Legacy Pricing Only)
Request to add digital W-2s.
Execute Same Day ACH Payroll Processing (Cannot Guarantee Delivery)
If you need to process a same-day payroll, funded via wire, there is an additional fee per employee ACH/direct deposit. 
File a Zero Payroll Report
At an additional cost, TRAXPayroll can file a zero-dollar return on your behalf.
Grant a Payroll Processing Exception
If you miss both the original 12:00 PM PT deadline and the missed payroll processing deadline of 2:00 PM PT, you can contact TRAXPayroll to obtain a special processing exception code. This code will allow you to keep your original pay date and extends the payroll processing deadline to 3:30 PM PT.  Please keep in mind there are no additional deadline exceptions, and this is the final option for retaining your original pay date.
Include Third-Party Sick Pay
If you provide TRAXPayroll with a statement from your insurance provider, TRAXPayroll can handle the Third-Party Sick Pay (TPS) at an additional cost (per employee per request).
Mail W-2 Forms*
 The per-employee cost applies if you would like TRAXPayroll to print and mail the W-2s on your behalf.
Print & Mail 1099 Forms
At an additional cost, TRAXPayroll can print and mail the 1099s internally. For further details, please contact our TRAXPayroll Customer Support team ahead of tax season.
Reopen Payroll After Processing Deadline 
This fee is applicable if you've already processed and approved payroll, but wish to reopen it to make a small adjustment after the deadline. Reopening a payroll after the 12:00 PM PT deadline of the day may not be possible, so please contact our TRAXPayroll Customer Support team for further inquiry.
Services Needed for Custom Reports, File Feeds, Research and/or Problem Solving
  1. Custom GL Report: After you have completed one payroll run with TRAXPayroll, our specialist will use the journal entry data you provide to create a custom report in the file type you need. With each completed payroll run, you can generate this report and upload it into your accounting software. Our specialist will partner with you to discuss the timeline and pricing. It is a one-time creation fee of $200 per hour and can take around three to six hours to create. Please complete this form by clicking here: GL/401k/WC Request Form to have a custom report created.

  

  1. Custom File FeedOur reports specialist will partner with you or the vendor to create the custom report and build out the electronic file feed. Once created, the file automatically sends to the vendor after each completed payroll run. Please keep in mind that you may need to ask your vendor if they will accept an electronic file feed from BambooHR/TRAXPayroll. It is a one-time cost of $200 per hour to create and usually takes around three to six hours to build out. This does not include remitting the funds to your vendor. 



Note: Your request is important to us, and we will get started on it soon as possible! The custom reports are created in the order they are received, and the turnaround time depends on the complexity of each request (generally, it takes four weeks after the submission of the request).

Void an Employee Payroll
This fee is charged if you request TRAXPayroll to void the reporting of an employee’s paycheck. Please note that this process does not reverse funds from an employee’s bank account.

*All terminated employees and/or those that have opted out of digital W2 forms will automatically be mailed their W-2.

**All bank and wire transfer fees are charged as a result of doing additional work for an organization and/or its employees will be passed onto the client. These include, but are not limited to, fees for bank corrections, bank deposit tracking, stop check payments, direct deposit return/resend/stop/reversal, prenote returns, payroll recall, wire fees, etc.