Create a New Password

How do I create a new password?

Purpose: You can create a new password at any time, as long as you have your email address. If you need additional help, an administrator can send you a link to set up a new password. This help guide will show you the process.

BambooHR requires you to log in with an email address and password unless an administrator enabled a single sign-on integration with your BambooHR account. When you have access to log in to BambooHR, you will receive an email with a link to create a password and log in to BambooHR. If you have forgotten your password, there are two ways to obtain a new one. 

Receive a password reset email from an administrator

An administrator can send an email to you with a link to set up a new password. They can easily do this by going to your Employee Profile and clicking the action menu, then selecting Reset User's Password. The action will immediately send an email to you with a link to set up a new password.

An administrator can also send a password reset email directly from the drop-down menu in Access Levels when assigning an employee to an access level.

For Administrators: If the employee did not receive the first email to set up a password when you enabled their access, it is a good idea to check their email address and make sure it is correct before resetting their password and generating a new email.

Send a password reset email to yourself as an employee

Go to your BambooHR URL and click Forgot Password? at the right of the Log In button.

Enter your email address and click Send Email to generate the password reset email notification.

Password reset email

Email Notification

From within the email notification, click Reset Your Password.

Please note that the password reset link is only active for 24 hours. After 24 hours, it becomes deactivated. A user can generate a new link at any time by following the same steps above or clicking Request a New Link in the email notification.

Enter a new password and click Reset Password.

Once you click Reset Password, it will automatically log you into BambooHR.

How do I change my password?

You can change your password by clicking on your avatar in the top right corner. Click Change My Password.

You will receive a prompt to enter your current password and can type in your new password. Click Save. You will need to use your new password upon your next login.

What's next?

Are you having trouble logging in to BambooHR?

If you are getting started with employee access, do you want to learn more about what features are available to you?

Do you want to learn more about how to download and configure the Mobile App?

Do you know you can use one of our interactive guides that show you how to change your password once you log in to BambooHR? Click here to see a list of available guides. Follow the instructions at the top, and let the system guide you through the process.