Checkr

Purpose: To help you understand what you can use Checkr for and how you can integrate it with BambooHR.

More than 10,000 companies trust Checkr for their background screenings. The Checkr AI-powered background check platform is built to help you hire great people faster while maintaining compliance, trust, and safety. Checkr integrates directly with BambooHR to make overseeing the screening process simple and reliable.

We're Checkr – the only background check company using artificial intelligence and machine learning to make hiring more inclusive and more efficient. Learn how we're setting a new standard for speed, accuracy, and safety.

Solutions Tailored to Your Needs

Created by a team of Silicon Valley technology innovators and background check experts, our platform helps you hire at scale, improve compliance, and streamline operations. We work with companies and hiring leadership roles of all kinds.

  • Increase operational efficiency
  • Improve candidate experience and conversion
  • Expand and optimize your candidate pool
  • Differentiate your brand to attract candidates and customers

You can learn more about Checkr in BambooHR Marketplace.

How do I enable the Checkr integration?

Please note a Full Admin user in BambooHR must enable this integration.

BambooHR Marketplace

To begin installing this integration, go to Checkr in BambooHR Marketplace and click Install Application.

Authenticate

Checkr-BambooHR Integration

You will be redirected to a new URL to enter your BambooHR account subdomain*.

*The subdomain is the first part of your BambooHR URL. For example, if your BambooHR URL is https://helpcontent.bamboohr.com, your subdomain would be helpcontent.

Login – Helpcontent

If you have not logged in to BambooHR, you will arrive at your BambooHR login page to enter your login credentials.

Checkr

Checkr Partners

Next, you will be redirected to a new URL to create a Checkr account. Once you have submitted your information to Checkr for review, you need to wait for credentialing, which takes one to two business days. Once credentialing is complete, Checkr will notify you, and you can start ordering background checks.

If you already have a Checkr account, click Sign In.

How do I initiate a background check?

Candidate Statuses

Before you can initiate a background check, you need to add the following four new candidate statuses. You can do this by navigating Hiring in Settings.

  • Background Check Initiate
  • Background Check In Progress
  • Background Check Complete - Consider
  • Background Check Complete - Clear

Note: For the integration to work, these statuses must exactly match in spacing and punctuation within your account.

For the background check to sync to Checkr, the job opening must have an Open status in BambooHR.

Candidate

To initiate a background check through Checkr, change a candidate's status to Background Check Initiate. This action will send the candidate information to your Checkr account to begin a new background check. If the candidate already exists in your Checkr account, the status will automatically change to Background Check In Progress.

Checkr

BambooHR / Checkr Integration User Guide – Checkr Help Center

Log in to your Checkr account and navigate the Candidates tab. Find the candidate and send a background check invitation.

After sending the invite, BambooHR will automatically update with the appropriate status.

  • If the candidate's report comes back clear, the status in BambooHR will change to Background Check Complete - Clear.
  • If the candidate's report comes back for consideration, the status in BambooHR will change to Background Check Complete - Consider.
  • If the candidate's report is not complete, the status in BambooHR will remain as Background Check In Progress.

Most background checks will complete within 24 hours but may take up to a few weeks, depending on the type of ordered check, the geographic location of the candidate, and/or county courthouse operations.

Notes

Once the background check is complete, you can find a link to the candidate's report on the Notes tab on the candidate profile in BambooHR. Click on the link to open the report in the Checkr Dashboard.

What data syncs to Checkr from BambooHR?

You can find this information in BambooHR Marketplace. To learn more about syncing fields, please click here.

Where do I go for support for this integration?

If you are an existing customer using this integration, please be aware that Checkr supports this integration.

Click here to find contact information. 

What's next?

Do you need help changing a candidate's status in BambooHR?

Need to hire a candidate and begin their self-onboarding process?