Checkr

Purpose: To help you understand what Checkr is used for and how you can integrate it with BambooHR.

More than 10,000 companies trust Checkr for their background screenings. The Checkr AI-powered background check platform is built to help you hire great people faster while maintaining compliance, trust, and safety. Checkr integrates directly with BambooHR to make overseeing the screening process simple and reliable.

Were Checkr the only background check company using artificial intelligence and machine learning to make hiring more inclusive and more efficient. Learn how were setting a new standard for speed, accuracy, and safety.

Solutions Tailored to Your Needs

Created by a team of Silicon Valley technology innovators and background check experts, our platform helps you hire at scale, improve compliance, and streamline operations. We work with companies and hiring leadership roles of all kinds.

  • Increase operational efficiency
  • Improve candidate experience and conversion
  • Expand and optimize your candidate pool
  • Differentiate your brand to attract candidates and customers

You can learn more about Checkr in BambooHR's Marketplace.

How do I Enable the Checkr Integration?

Please note this integration must be enabled by a Full Admin user in BambooHR.

BambooHR Marketplace

To begin installing this integration, navigate to Checkr in BambooHR's Marketplace and click "Install Application."

Authenticate

Checkr-BambooHR Integration

You will be redirected to a new URL where you will enter your BambooHR account subdomain*.

*The subdomain is the first part of your BambooHR URL. For example, if your BambooHR URL ishttps://helpcontent.bamboohr.com then your subdomain would be "helpcontent."

Login – Helpcontent

If you aren't currently logged in, you will be taken to your BambooHR URL to enter your login credentials.

Checkr Account

Checkr Partners

Next, you will be redirected to a new URL where you can create a Checkr account. Once you submit your information to Checkr for review, you will need to wait for credentialing which typically takes 1-2 business days. Once credentialing is complete, Checkr will notify you and you may begin ordering background checks.


If you already have a Checkr account, simply click "Sign In."

How do I Initiate a Background Check?

Candidate Statuses

Before you can initiate a background check, you will need to add the following four new candidate statuses. You can do this by navigating to "Hiring" in Settings.

  • Background Check Initiate
  • Background Check In Progress
  • Background Check Complete - Consider
  • Background Check Complete - Clear

Note: In order for the integration to work, these statuses must match exactly with spacing and punctuation in your account.

In order for the background check to sync through to Checkr, the Job opening must have an "Open" status in BambooHR.

Candidate

In order to initiate a background check through Checkr, change the candidate's status to "Background Check Initiate." This will send over the candidate information to your Checkr account to begin a new background check. If the candidate already exists in your Checkr account, the status will be automatically changed to "Background Check In Progress."

Checkr

BambooHR / Checkr Integration User Guide – Checkr Help Center

Log into your Checkr account and navigate to the Candidates tab. Find your candidate and send a background check invitation.

Once the invite has been sent, BambooHR will automatically be updated with the appropriate status.

  • If the candidate's report comes back clear, the status in BambooHR will change to "Background Check Complete - Clear."
  • If the candidate's report comes back consider, the status in BambooHR will change to "Background Check Complete - Consider."
  • If the candidate's report is not completed yet, the status in BambooHR will remain "Background Check In Progress."

Most background checks will be completed within 24 hours but may take up to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations.

Candidate Notes

Once the background check is complete, a link to the candidate's report can be found on the Notes tab on the candidate profile in BambooHR. Simply click on the link to open the report in the Checkr Dashboard.

What Data Syncs to Checkr from BambooHR?

This information can be found in BambooHR's Marketplace. For more information, please click here to learn more about syncing fields.

Where do I go for Support for this Integration?

If you are an existing customer using this integration, please be aware that this integration is supported by Checkr.


Contact information can be found here.

What's Next?

Do you need help changing a candidate's status in BambooHR?

Need to hire a candidate and begin the self-onboarding process